Slack and sales notes
Helpful context gets buried, duplicated, or trapped in individual conversations.
Linear customer feedbackHow to Collect Customer Feedback for Linear
Give customers a structured feedback portal, prioritize requests by real demand, and send accepted work into Linear with the context attached.
200+ teams use Feedvote
Feedvote + Linear
- Public feedback portal
- Voting and comments
- Moderation before Linear
- Approved feedback to Linear issues
Quick answer
Collect feedback outside Linear, then send only accepted work into Linear
Customers should not need Linear access to share product feedback. Feedvote lets them submit requests in a customer-facing portal, while your team reviews demand and sends the right work into Linear.
intake
Create one feedback portal for customers
Replace scattered emails, calls, and chat messages with a single portal customers can use anytime.
- Collect requests from customers, prospects, and account teams
- Use categories and tags to keep feedback organized
- Let customers see existing requests before submitting duplicates
prioritization
Use votes and comments before creating Linear work
Not every idea should become an issue. Feedvote helps teams understand demand before engineering sees the work.
- Rank feedback by votes and customer context
- Discuss requests before committing to delivery
- Spot high-signal themes across accounts
moderation
Keep raw feedback out of Linear
Linear stays cleaner when it contains accepted product work instead of every raw request customers submit.
- Approve, reject, or merge requests before handoff
- Reduce duplicate Linear issues
- Give product managers a clearer triage workflow
handoff
Turn approved feedback into Linear issues
When a request is ready, create a Linear issue that carries the customer context your team needs.
- Send request title and description to Linear
- Keep a link back to the original customer feedback
- Use Feedvote as the audit trail for demand
updates
Tell customers what happened next
Customer feedback is stronger when people hear back. Feedvote closes the loop after Linear work moves or ships.
- Show accepted requests on the public roadmap
- Notify voters when statuses change
- Publish shipped work in a customer-facing changelog
Why Feedvote
Why not collect Linear feedback in Slack, forms, or spreadsheets?
Those channels are fine for a single conversation. Feedvote is better when feedback needs to become a repeatable Linear workflow.
Generic forms
Forms collect submissions, but customers cannot vote, follow progress, or see whether an idea already exists.
Spreadsheets
Spreadsheets are flexible, but they do not connect feedback to Linear issues and customer updates.
Feedvote turns feedback into a system
- Customers submit and vote in one place
- Your team moderates before Linear
- Approved requests become Linear issues
- Customers get roadmap and changelog updates
Linear resources
More ways to connect Feedvote and Linear
Linear Public Roadmap & Customer Feedback Portal
See the full Feedvote workflow for Linear feedback, feature requests, and public roadmap updates.
Linear Client Portal for Agencies and SaaS Teams
Give each client a controlled view of selected Linear work, requests, and progress without sharing your workspace.
How to Create a Public Roadmap with Linear
A practical guide to publishing selected Linear work in a customer-facing roadmap.
Feature Request Board for Linear Teams
Give users a place to submit, vote, and follow requests while engineering stays in Linear.
Canny Alternative for Linear Teams
Compare Feedvote for Linear-first teams that want feedback, roadmap, and updates together.
Customer-Specific Roadmap Visibility
Give every customer group a controlled view of selected Linear issues and projects.
Linear Import Filters
Choose source teams, projects, labels, one created-date condition, completed-work handling, comments, and status mapping before import.
Public Portal Access Settings
Control browsing, participation, moderation, public labels, displayed fields, and navigation.
Common questions
Linear feedback and roadmap FAQ
How should Linear teams collect customer feedback?
Use a dedicated feedback portal for customer submissions, votes, and comments, then send approved requests into Linear as issues.
Can customers submit feedback without Linear access?
Yes. Customers use Feedvote to submit and follow feedback, so they do not need access to your Linear workspace.
Can I prioritize Linear feedback by votes?
Yes. Feedvote captures votes and comments so product teams can see which requests have the strongest customer signal before creating Linear work.
Can Feedvote prevent Linear from getting messy?
Yes. Feedvote gives teams a moderation layer so only accepted requests become Linear issues.
Build a Linear roadmap customers can follow.
Choose what to publish, keep internal work private, and close the loop when customer-requested work ships.